In an ever shifting regulatory and competitive landscape, the telecommunication service providers have to use the latest technology to match their customers’ tastes and buying behaviour and deliver real business benefits. Switch Communications is saving time and money today by using FileMaker to manage their finances, customer contacts, diary, processes and inventory.
What we decided to do was to find a developer who could take the very limited way we were using FileMaker and develop it and us into the powerful system you see today. FileMaker is like a blank piece of paper. You need to decide how business processes are needed to work within FileMaker and how it would work for us. That is where Linear Blue stepped in. They designed what we needed and now the system really drives the entire business.
Switch Communications is a specialist solutions provider for business telecommunications services. It provides a complete range of voice and data systems, using both fixed and mobile technologies, tailored to the specific business priorities of any organisation. Supplying both network management services and equipment from world-renowned vendors such as Alcatel-Lucent and Cisco, Switch Communications provides a 24-hour service to its clients.